@article{ref1,
title="Toward an evaluation of telephone counseling. Process and technical variables influencing "shows" and "no-shows" for a clinic referral",
journal="American journal of community psychology",
year="1974",
author="Tapp, J. T. and Slaikeu, K. A. and Tulkin, S. R.",
volume="2",
number="4",
pages="357-364",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0091-0562",
doi="",
url="http://dx.doi.org/"
}