@article{ref1,
title="Tick, tick, tick: how to train staff to defuse bomb threats",
journal="Health facilities management",
year="1998",
author="Blyth, P. L.",
volume="11",
number="2",
pages="63-63",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0899-6210",
doi="",
url="http://dx.doi.org/"
}