@article{ref1,
title="Satisfaction with relief agencies during Hurricanes Erin and Opal",
journal="Psychological reports",
year="1998",
author="Piotrowski, C. and Armstrong, T.",
volume="82",
number="2",
pages="413-414",
abstract="From a larger study, ratings of satisfaction with disaster relief agencies in the aftermath of Hurricanes Erin and Opal showed high satisfaction from services provided by the American Red Cross/Salvation Army and somewhat lower ratings for the Federal Emergency Management Agency from 167 residents and business owners in the Florida Panhandle.<p /><p>Language: en</p>",
language="en",
issn="0033-2941",
doi="",
url="http://dx.doi.org/"
}