@article{ref1,
title="Survey on Victorian driver assessors' experience of critical incidents",
journal="Australian occupational therapy journal",
year="2012",
author="Ng, Krystle C. and Lovell, Robin",
volume="59",
number="1",
pages="47-55",
abstract="Aim:  To determine the prevalence of critical incidents among driver assessors, identify the type and frequency of critical incidents experienced and the strategies used to cope following these incidents. Method:  Mail survey of 70 Victorian occupational therapy driver assessors. Quantitative data were analysed using descriptive statistics. Qualitative data were analysed using content analysis. Results:  Almost 60% of driver assessors had experienced one or more critical incidents. Most frequently occurring incidents were near collisions and aggressive/threatening clients. Support was most often obtained from the driving instructor involved in the assessment. Older people with cognitive impairment were the client group most commonly involved. Conclusion:  Greater acknowledgement and awareness of critical incidents and the importance of strategies to assist in the prevention and management of critical incidents are essential.<p /> <p>Language: en</p>",
language="en",
issn="0045-0766",
doi="10.1111/j.1440-1630.2010.00895.x",
url="http://dx.doi.org/10.1111/j.1440-1630.2010.00895.x"
}