@article{ref1,
title="Shouldering the blame",
journal="Health service journal",
year="1999",
author="Rosenberg, M.",
volume="109",
number="5675",
pages="29-29",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0952-2271",
doi="",
url="http://dx.doi.org/"
}