@article{ref1,
title="Back to basics: essential qualities of services for survivors of intimate partner violence",
journal="Violence against women",
year="2012",
author="Kulkarni, Shanti J. and Bell, Holly and Rhodes, Diane McDaniel",
volume="18",
number="1",
pages="85-101",
abstract="Survivor voice is essential to effectively implement survivor-focused IPV (intimate partner violence) services. In this focus group study, domestic violence survivors (n = 30) shared detailed perspectives as service seekers and recipients, whereas national hotline advocates (n = 24) explored relationships between service providers and survivors based on their interactions with both. Four thematic categories related to enhancing IPV services emerged: providing empathy, supporting empowerment, individualizing care, and maintaining ethical boundaries. Advocates identified additional factors that interfered with quality services, including the following: inadequate organizational resources, staff burnout, lack of training, and poor integration with other community resources. Respectful, empowering relationships are the centerpiece for quality IPV services.<p /> <p>Language: en</p>",
language="en",
issn="1077-8012",
doi="10.1177/1077801212437137",
url="http://dx.doi.org/10.1177/1077801212437137"
}