@article{ref1,
title="Part of the solution, not the problem: the crowd's role in emergency response",
journal="Contemporary social science",
year="2011",
author="Cole, Jennifer and Walters, Montine and Lynch, Mark",
volume="6",
number="3",
pages="361-375",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="2158-2041",
doi="10.1080/21582041.2011.609332",
url="http://dx.doi.org/10.1080/21582041.2011.609332"
}