@article{ref1,
title="Assessing parental satisfaction with children's mental health services: A pilot study",
journal="Evaluation and program planning",
year="1993",
author="Byalin, Kenneth",
volume="16",
number="2",
pages="69-72",
abstract="Assessment of parental satisfaction with mental health services for children remains a largely neglected area. This paper reports on results of a pilot study of parent satisfaction undertaken in a large, urban state psychiatric center. Data were collected via an anonymous, post-discharge, mailed questionnaire utilizing the Client Satisfaction Questionnaire (CSQ). Results suggest that the CSQ is an easily employed and effective tool for assessing parental satisfaction and that analysis of inter-item variation may be useful in identifying relatively unsatisfactory aspects of care.<p />",
language="",
issn="0149-7189",
doi="10.1016/0149-7189(93)90018-4",
url="http://dx.doi.org/10.1016/0149-7189(93)90018-4"
}