@article{ref1,
title="Negotiating crises: the evolution of hostage/barricade crisis negotiation",
journal="Journal of threat assessment",
year="2003",
author="Call, John A.",
volume="2",
number="3",
pages="69-94",
abstract="Over the last 25 to 30 years there has been significant growth in the knowledge base regarding how best to negotiate hostage/barricade crisis incidents. The goal of the present article is to review this evolution. More specifically, this article examines the multiple ways a crisis incident can be classified, analyzes the results of hostage/barricade incident databases, discusses different negotiation techniques and methods of negotiation analyses, and, finally, explores the impact of being taken captive on the victim.<p />",
language="",
issn="1533-2608",
doi="10.1300/J177v02n03_04",
url="http://dx.doi.org/10.1300/J177v02n03_04"
}