@article{ref1,
title="Communication and operational failures in the cockpit",
journal="Human factors and aerospace safety",
year="2001",
author="Mjos, K",
volume="1",
number="4",
pages="323-340",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="1468-9456",
doi="",
url="http://dx.doi.org/"
}