@article{ref1,
title="A five-phase CWA for air traffic control: example from a TRACON microworld",
journal="Proceedings of the Human Factors and Ergonomic Society annual meeting",
year="2008",
author="St-Cyr, Olivier and Kilgore, Ryan M.",
volume="52",
number="4",
pages="272-276",
abstract="This paper presents an example of a full Cognitive Work Analysis (CWA) on a TRACON Air Traffic Control Microworld (TRACON, 1991). TRACON for Windows is a microworld simulation of an air traffic control environment. The TRACON domain consists of an airspace surrounding a major airport and its regional satellite airports. Our purpose in applying all five phases of CWA to a single system was pedagogical in nature. The authors came together as an analytical team within the context of a CWA graduate course. All five phases of analysis are outlined in this paper, although each analysis represents only a subset of a complete CWA undertaking. Despite the limited breadth, we were able to generate a substantial amount of data and increase our appreciation of the relationships between the domain knowledge elucidated through each phase. This example illustrates the potential design value of performing a CWA for real-world domains across all CWA phases.<p /><p>Language: en</p>",
language="en",
issn="2169-5067",
doi="10.1177/154193120805200416",
url="http://dx.doi.org/10.1177/154193120805200416"
}