@article{ref1,
title="Safety performance comparisons in scheduled U.S. carrier operations 2000-2004",
journal="Collegiate aviation review international",
year="2006",
author="Flouris, Triant and Reyes, Felipe",
volume="24",
number="1",
pages="73-81",
abstract="Airline safety performance, related accident and incident rates, is frequently associated with the effectiveness of a carrier's internal processes. On-time performance, lost luggage, and customer complaints are, among others, publicly reported performance indicators that may differentiate one carrier from another. This paper considers how safety as a key performance indicator may reflect the effectiveness of the organization's operational policies and processes. It is proposed that low-cost carriers (LCC) demonstrate a better safety performance record than mainline and regional carriers. Results of this exploratory study of 5 years of safety and on-time performance data involving U.S. carriers suggests that the LCC carrier segment is less prone to accidents and incidents and offers the best performance. As a result, the low-cost business model may improve an airline's safety and operational performance since it more efficiently transforms organizational inputs into safety performance outcomes. A model explaining the relationship between key characteristics of LCCs and a higher performance standard is presented.<p />",
language="",
issn="1523-5955",
doi="",
url="http://dx.doi.org/"
}