@article{ref1,
title="Cognitive fieldwork in emergency crisis management: developing the I-T-P abstraction hierarchy",
journal="Proceedings of the Human Factors and Ergonomic Society annual meeting",
year="2006",
author="Jones, Arthur C. and McNeese, Michael D.",
volume="50",
number="3",
pages="501-505",
abstract="Through a work domain analysis, utilizing a mixed-methods approach, an understanding of the motivations and constraints of the emergency services domain was gathered. The domain analysis revealed a significant shortcoming of the currently-implemented systems when they are tasked to respond to atypical situations, such as mass-casualty incidents. The collected qualitative data was encoded into an abstraction hierarchy model which has been modified to represent the elemental components of an information system: information, technology, and people. The resulting I-T-P Abstraction Hierarchy model can be used to guide the design of information systems which have the capacity to scale between normal day-to-day operations, up to significantly more complex situations.<p /><p>Language: en</p>",
language="en",
issn="2169-5067",
doi="10.1177/154193120605000361",
url="http://dx.doi.org/10.1177/154193120605000361"
}