@article{ref1,
title="Deliberation's blindsight: how cognitive load can improve judgments",
journal="Psychological science",
year="2013",
author="Hoffmann, Janina A. and von Helversen, Bettina and Rieskamp, Jörg",
volume="24",
number="6",
pages="869-879",
abstract="Multitasking poses a major challenge in modern work environments by putting the worker under cognitive load. Performance decrements often occur when people are under high cognitive load because they switch to less demanding-and often less accurate-cognitive strategies. Although cognitive load disturbs performance over a wide range of tasks, it may also carry benefits. In the experiments reported here, we showed that judgment performance can increase under cognitive load. Participants solved a multiple-cue judgment task in which high performance could be achieved by using a similarity-based judgment strategy but not by using a more demanding rule-based judgment strategy. Accordingly, cognitive load induced a shift to a similarity-based judgment strategy, which consequently led to more accurate judgments. By contrast, shifting to a similarity-based strategy harmed judgments in a task best solved by using a rule-based strategy. These results show how important it is to consider the cognitive strategies people rely on to understand how people perform in demanding work environments.<p /> <p>Language: en</p>",
language="en",
issn="0956-7976",
doi="10.1177/0956797612463581",
url="http://dx.doi.org/10.1177/0956797612463581"
}