@article{ref1,
title="Social norms and their impact on safety-related rule violations in process control: Does it make a difference if operators are aware that residents will be injured?",
journal="Proceedings of the Human Factors and Ergonomic Society annual meeting",
year="2012",
author="Heyde, Ananda von der and Presting, Palle and Kluge, Annette and Badura, Björn",
volume="56",
number="1",
pages="243-247",
abstract="As the avoidance of safety-related rule violations is an important concern in high reliability organizations, it is essential to understand the decision-making process that determines rule violating behavior. As a theoretical background, the Integrated Model of Behavior Prediction (IM) is used to design two studies in which the impact of different &quot;goods at stake&quot; (injured residents versus damaged plant) on safety-related rule violations was investigated. An online prestudy was conducted to select two appropriate scenarios out of three with which the &quot;goods at stake&quot; were operationalized followed by an experiment to determine the effect of the &quot;goods at stake&quot; on safety-related rule violations. &quot;Goods at stake&quot; were operationalized in terms of a) a damaged plant versus b) 20 injured residents as a consequence of a deflagration caused by a safety-related rule violation. Although the prestudy showed that subjects are less likely to violate a safety-related rule in the case of injured residents, this result was not replicated by the main experiment. Safety-related rule violations were equally likely in the case of residents injured and plant damage. Post hoc analyses showed that person-related variables also addressed by the IM were significantly related to the decision of a violation, such as skills and abilities.<p /> <p>Language: en</p>",
language="en",
issn="2169-5067",
doi="10.1177/1071181312561058",
url="http://dx.doi.org/10.1177/1071181312561058"
}