@article{ref1,
title="Cognitive work analysis and the design of user interfaces",
journal="Cognition, technology and work",
year="2011",
author="Westrenen, Fulko van",
volume="13",
number="1",
pages="31-42",
abstract="When a user interface needs to be designed for a task that depends on information integration, such as navigation, very few theoretical tools are available. Cognitive task analysis (CTA) and hierarchical task analysis (HTA) are the basic analysis techniques. A choice between them depends on the type of task or objective at hand. In this article, it is argued that for interface design a combination of CTA and HTA forms the basis of the interface definition. When this expanded to a full cognitive work analysis (CWA), it will form the human-factors analysis required for the user-interface design.<p /><p>Language: en</p>",
language="en",
issn="1435-5558",
doi="10.1007/s10111-010-0153-4",
url="http://dx.doi.org/10.1007/s10111-010-0153-4"
}