@article{ref1,
title="Trust: Key elements in human supervisory control domains",
journal="Cognition, technology and work",
year="2001",
author="Ashleigh, M. J. and Stanton, N. A.",
volume="3",
number="2",
pages="92-100",
abstract="This study aimed to investigate the concept of trust within human supervisory control domains. Using repertory grid methodology, a small homogeneous sample of control engineers from two individual companies within the energy distribution industry were found to share a commonality in what they considered to be important characteristics of trust across three groups: intra-team, inter-team and technology. Sixty constructs were elicited which were reduced to 13 core constructs using content analysis. These were categorised into three separate dimensions; emotive, cognitive and behavioural. Differences were found, both within and between the three groups, according to participants' scored level of trust for each group. These results are discussed with a view to developing strategies that may enhance trusting behaviours, especially between teams in applied controlled settings.<p /><p>Language: en</p>",
language="en",
issn="1435-5558",
doi="10.1007/PL00011527",
url="http://dx.doi.org/10.1007/PL00011527"
}