@article{ref1,
title="Violence in the Workplace",
journal="Training and development",
year="1994",
author="Bensimon, Helen Frank",
volume="48",
number="",
pages="26-32",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="1055-9760",
doi="",
url="http://dx.doi.org/"
}