@article{ref1,
title="An exploration of relational aggression in the nursing workplace",
journal="Journal of nursing administration",
year="2014",
author="Dellasega, Cheryl A. and Volpe, Rebecca L. and Edmonson, Cole and Hopkins, Margaret",
volume="44",
number="4",
pages="212-218",
abstract="OBJECTIVE: This study provides a 1st look at relational aggression (RA) and the consequences among nurses. <br><br>BACKGROUND: Interpersonal hostility, bullying, and a toxic work environment (WE) can impact patient care delivery as well as nurses' personal health and job satisfaction. <br><br>METHODS: The Relational Aggression Assessment Scale, measuring aggressors, victims, and bystanders, was used to measure RA in a sample of 842 nurses. Additional variables measured included a demographic profile, job satisfaction, and intent to leave. <br><br>RESULTS: Nurses were most likely to identify with victim behaviors, but a minority of nurses reported relying on aggressor behaviors and bystander behaviors. There was a positive correlation among aggressor, victim, and bystander items, suggesting overlap in roles. <br><br>CONCLUSIONS: A few relationally aggressive individuals can create a toxic WE. Interventions to address RA among nurses must be tested, as well as strategies for improving job satisfaction and promoting healthy WEs through positive relationships.<p /> <p>Language: en</p>",
language="en",
issn="0002-0443",
doi="10.1097/NNA.0000000000000052",
url="http://dx.doi.org/10.1097/NNA.0000000000000052"
}