@article{ref1,
title="The phenomenon of road rage: complexities, discrepancies, and opportunities for CR analysis",
journal="Online journal of peace and conflict resolution",
year="2000",
author="Scott, K. Michelle",
volume="",
number="3.3",
pages="-",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1522-211X",
doi="",
url="http://dx.doi.org/"
}