@article{ref1,
title="Fighting violence against health workers: a way to improve quality of care?",
journal="Workplace health and safety",
year="2014",
author="Gignon, Maxime and Verheye, Jean-Charles and Manaouil, Cecile and Ammirati, Christine and Turban-Castel, Emmanuelle and Ganry, Olivier",
volume="62",
number="6",
pages="220-222",
abstract="Violence against health care workers impairs the quality of care. In one university medical center in France, 46% of the health care workers were physically assaulted at some point in the previous 12 months and 79% were verbally insulted. This article describes a participatory approach that was used to ensure health care workers take an active role in designing and implementing anti-violence measures. In each unit, a working group of health care professionals and managers developed an action plan for reducing violence-generating practices. This proactive approach is a powerful tool for motivating health care professionals to improve quality of care. [Workplace Health Saf 2014;62(6):220-222.].<p /> <p>Language: en</p>",
language="en",
issn="2165-0799",
doi="10.3928/21650799-20140514-02",
url="http://dx.doi.org/10.3928/21650799-20140514-02"
}