@article{ref1,
title="Nursing and aggression in the workplace: a systematic review",
journal="British journal of nursing",
year="2014",
author="Edward, Karen-leigh and Ousey, Karen and Warelow, Philip and Lui, Steve",
volume="23",
number="12",
pages="653-659",
abstract="<p>[Abstract unavailable]</p>",
language="en",
issn="0966-0461",
doi="10.12968/bjon.2014.23.12.653",
url="http://dx.doi.org/10.12968/bjon.2014.23.12.653"
}