@article{ref1,
title="Violence in Business Settings",
journal="American behavioral scientist",
year="1980",
author="Erickson, Rebecca J. and Crow, WJ",
volume="23",
number="5",
pages="717-743",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0002-7642",
doi="",
url="http://dx.doi.org/"
}