@article{ref1,
title="A telephone history taking and poisoning care process",
journal="Veterinary and human toxicology",
year="1981",
author="Ford, P. S.",
volume="23",
number="6",
pages="428-432",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0145-6296",
doi="",
url="http://dx.doi.org/"
}