@article{ref1,
title="The American National Red Cross and Image Maintenance -- A Research Note",
journal="Mass emergencies",
year="1978",
author="James, TF and Wenger, DE",
volume="3",
number="1",
pages="55-59",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0304-4114",
doi="",
url="http://dx.doi.org/"
}