@article{ref1,
title="Combining network analysis with Cognitive Work Analysis: insights into social organisational and cooperation analysis",
journal="Ergonomics",
year="2015",
author="Houghton, Robert J. and Baber, Chris and Stanton, Neville A. and Jenkins, Daniel P. and Revell, Kirsten",
volume="58",
number="3",
pages="434-449",
abstract="Cognitive Work Analysis (CWA) allows complex, sociotechnical systems to be explored in terms of their potential configurations. However, CWA does not explicitly analyse the manner in which person-to-person communication is performed in these configurations. Consequently, the combination of CWA with Social Network Analysis provides a means by which CWA output can be analysed to consider communication structure. The approach is illustrated through a case study of a military planning team. The case study shows how actor-to-actor and actor-to-function mapping can be analysed, in terms of centrality, to produce metrics of system structure under different operating conditions.<p /> <p>Language: en</p>",
language="en",
issn="0014-0139",
doi="10.1080/00140139.2014.966770",
url="http://dx.doi.org/10.1080/00140139.2014.966770"
}