@article{ref1,
title="It can make nurses sick. Aiming to prevent incivility, bullying, violence",
journal="American nurse, The",
year="2015",
author="Trossman, Susan",
volume="47",
number="3",
pages="1, 6-1, 6",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0098-1486",
doi="",
url="http://dx.doi.org/"
}