@article{ref1,
title="I'm a nurse ... I didn't sign up for this! De-escalating the aggressive and violent patient",
journal="Florida nurse",
year="2015",
author="Demshar, Jeanie M.",
volume="63",
number="3",
pages="8-8",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0015-4199",
doi="",
url="http://dx.doi.org/"
}