@article{ref1,
title="Coping with workplace violence in healthcare settings: social support and strategies",
journal="International journal of environmental research and public health",
year="2015",
author="Zhao, Siqi and Liu, He and Ma, Hongkun and Jiao, Mingli and Li, Ye and Hao, Yanhua and Sun, Yihua and Gao, Lijun and Hong, Sun and Kang, Zheng and Wu, Qunhong and Qiao, Hong",
volume="12",
number="11",
pages="14429-14444",
abstract="A cross-sectional survey of healthcare professionals from 19 hospitals in six cities of Heilongjiang Province, China was conducted. This study had two objectives: (1) to examine the factors influencing healthcare workers' opinions of strategies to prevent workplace violence, using social support theory, and (2) to encourage healthcare organisations and the larger society to offer greater support to healthcare workers. The respondents exposed to workplace violence expected to receive organisational and social support. Those exposed to psychological violence had a strong opinion of the need for target training to strengthen their competence in responding to violence (OR = 1.319, 95% CI: 1.034-1.658) and enacting workplace violence legislation (OR = 1.968, 95% CI: 1.523-2.543).Those exposed to physical violence thought it might be useful to reinforce staff with back-up support (OR = 3.101, 95% CI: 1.085-8.860). Those exposed to both types of violence and those with high anxiety levels need greater support at both the organisational and societal levels.<p /> <p>Language: en</p>",
language="en",
issn="1661-7827",
doi="10.3390/ijerph121114429",
url="http://dx.doi.org/10.3390/ijerph121114429"
}