@article{ref1,
title="Violence and unsafety in a major Italian hospital: experience and perceptions of health care workers",
journal="La Medicina del lavoro",
year="2015",
author="Terzoni, Stefano and Ferrara, Paolo and Cornelli, Roberto and Ricci, C. and Oggioni, Chiara and Destrebecq, Anne",
volume="106",
number="6",
pages="403-411",
abstract="UNLABELLED: Workers' experience of violence and perceived unsafety can have a profound impact on job satisfaction, job performance, and workers' decision to leave. <br><br>OBJECTIVES: The aim of the study was to assess the prevalence of physical and non-physical violence among hospital workers, explore the complaints and reactions of victims, assess the relationship between violence and psychosocial/work factors and analyze the levels of perceived unsafety. <br><br>METHODS: A cross-sectional study was conducted, via a structured self-administered questionnaire given to all the employees of a major hospital in Italy. Cronbach's alpha coefficient was used to assess the internal consistency of the questionnaire. A logistic regression model was used for data analysis. <br><br>RESULTS: 903 questionnaires out of 1853 (48.7%) were correctly returned; 11.5% had experience of physical violence and 40.2% had been victims of verbal violence in the previous 12 months. The most common consequences were fear, anger, frustration, and anxiety. Verbal violence was influenced by age, role, department, night/holiday shift work and experience in the current ward. Experiences of physical violence were related to gender, role, and department; 469 responders (51.9%) reported feelings of unsafety, which were related to their professional role, department, shift work, experience of physical or psychological violence, having seen episodes of violence and having received specific training. <br><br>CONCLUSIONS: Our findings suggest that several factors are associated with workplace violence in health care settings and some of these also influenced the levels of perceived unsafety.<p /> <p>Language: en</p>",
language="en",
issn="0025-7818",
doi="",
url="http://dx.doi.org/"
}