@article{ref1,
title="Managing disruptive behavior will remove bullies from the OR",
journal="OR manager",
year="2016",
author="Wood, Elizabeth",
volume="32",
number="1",
pages="1, 15-7",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="8756-8047",
doi="",
url="http://dx.doi.org/"
}