
@article{ref1,
title="A training intervention for supervisors to support a work-life policy implementation",
journal="Safety and health at work",
year="2013",
author="Laharnar, Naima and Glass, Nancy and Perrin, Nancy and Hanson, Ginger and Kent Anger, W.",
volume="4",
number="3",
pages="166-176",
abstract="BACKGROUND: Effective policy implementation is essential for a healthy workplace. The Ryan-Kossek 2008 model for work-life policy adoption suggests that supervisors as gatekeepers between employer and employee need to know how to support and communicate benefit regulations. This article describes a workplace intervention on a national employee benefit, Family and Medical Leave Act (FMLA), and evaluates the effectiveness of the intervention on supervisor knowledge, awareness, and experience with FMLA. <br><br>METHODS: The intervention consisted of computer-based training (CBT) and a survey measuring awareness and experience with FMLA. The training was administered to 793 county government supervisors in the state of Oregon, USA. <br><br>RESULTS: More than 35% of supervisors reported no previous training on FMLA and the training pre-test revealed a lack of knowledge regarding benefit coverage and employer responsibilities. The CBT achieved: (1) a significant learning effect and large effect size of d = 2.0, (2) a positive reaction to the training and its design, and (3) evidence of increased knowledge and awareness regarding FMLA. <br><br>CONCLUSION: CBT is an effective strategy to increase supervisors' knowledge and awareness to support policy implementation. The lack of supervisor training and knowledge of an important but complex employee benefit exposes a serious impediment to effective policy implementation and may lead to negative outcomes for the organization and the employee, supporting the Ryan-Kossek model. The results further demonstrate that long-time employees need supplementary training on complex workplace policies such as FMLA.<p /><p>Language: en</p>",
language="en",
issn="2093-7911",
doi="10.1016/j.shaw.2013.07.001",
url="http://dx.doi.org/10.1016/j.shaw.2013.07.001"
}