@article{ref1,
title="Best practices for implementing, testing and using a cloud-based communication system in a disaster situation",
journal="Journal of business continuity and emergency planning",
year="2016",
author="Makowski, Dale",
volume="9",
number="4",
pages="338-345",
abstract="This paper sets out the basics for approaching the selection and implementation of a cloud-based communication system to support a business continuity programme, including: • consideration for how a cloud-based communication system can enhance a business continuity programme; • descriptions of some of the more popular features of a cloud-based communication system; • options to evaluate when selecting a cloud-based communication system; • considerations for how to design a system to be most effective for an organisation; • best practices for how to conduct the initial load of data to a cloud-based communication system; • best practices for how to conduct an initial validation of the data loaded to a cloud-based communication system; • considerations for how to keep contact information in the cloud-based communication system current and accurate; • best practices for conducting ongoing system testing; • considerations for how to conduct user training; • review of other potential uses of a cloud-based communication system; and • review of other tools and features many cloud-based communication systems may offer.<p /> <p>Language: en</p>",
language="en",
issn="1749-9216",
doi="",
url="http://dx.doi.org/"
}