@article{ref1,
title="How to reduce workplace violence",
journal="Behavioral healthcare",
year="2016",
author="Sederstrom, Jill",
volume="36",
number="2",
pages="28, 30-1",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="1931-7093",
doi="",
url="http://dx.doi.org/"
}