@article{ref1,
title="Coping with violence in mental health care settings: patient and staff member perspectives on de-escalation practices",
journal="Archives of psychiatric nursing",
year="2016",
author="Berring, Lene Lauge and Pedersen, Liselotte and Buus, Niels",
volume="30",
number="5",
pages="499-507",
abstract="This multiple case study explored de-escalation processes in threatening and violent situations based on patients and staff members perspectives. Our post hoc analysis indicated that de-escalation included responsive interactions influenced by the perspectives of both patients and staff members. We assembled their perspectives in a mental model consisting of three interdependent stages: (1) memories and hope, (2) safety and creativity and (3) reflective moments. The data indicated that both patients and staff strived for peaceful solutions and that a dynamic and sociological understanding of de-escalation can foster shared problem solving in violent and threatening situations.<br><br>Copyright © 2016 The Authors. Published by Elsevier Inc. All rights reserved.<p /> <p>Language: en</p>",
language="en",
issn="0883-9417",
doi="10.1016/j.apnu.2016.05.005",
url="http://dx.doi.org/10.1016/j.apnu.2016.05.005"
}