@article{ref1,
title="Measuring resilience",
journal="Human factors",
year="2017",
author="Hoffman, Robert R. and Hancock, P. A.",
volume="59",
number="4",
pages="564-581",
abstract="OBJECTIVE: As human factors and ergonomics (HF/E) moves to embrace a greater systems perspective concerning human-machine technologies, new and emergent properties, such as resilience, have arisen. Our objective here is to promote discussion as to how to measure this latter, complex phenomenon. <br><br>BACKGROUND: Resilience is now a much-referenced goal for technology and work system design. It subsumes the new movement of resilience engineering. As part of a broader systems approach to HF/E, this concept requires both a definitive specification and an associated measurement methodology. Such an effort epitomizes our present work. <br><br>METHOD: Using rational analytic and synthetic methods, we offer an approach to the measurement of resilience capacity. <br><br>RESULTS: We explicate how our proposed approach can be employed to compare resilience across multiple systems and domains, and emphasize avenues for its future development and validation. <br><br>CONCLUSION: Emerging concerns for the promise and potential of resilience and associated concepts, such as adaptability, are highlighted. Arguments skeptical of these emerging dimensions must be met with quantitative answers; we advance one approach here. APPLICATION: Robust and validated measures of resilience will enable coherent and rational discussions of complex emergent properties in macrocognitive system science.<p /> <p>Language: en</p>",
language="en",
issn="0018-7208",
doi="10.1177/0018720816686248",
url="http://dx.doi.org/10.1177/0018720816686248"
}