@article{ref1,
title="Disability management and organizational culture in Australia and Canada",
journal="Work",
year="2017",
author="Buys, Nicholas and Wagner, Shannon and Randall, Christine and Harder, Henry and Geisen, Thomas and Yu, Ignatius and Hassler, Benedikt and Howe, Caroline and Fraess-Phillips, Alex",
volume="57",
number="3",
pages="409-419",
abstract="BACKGROUND: Organizational culture has received increasing attention in terms of its influence on workplace health and productivity, yet there has been little research on its relationship with employer-based disability programs. <br><br>OBJECTIVE: This study explored the relationship between disability management and organizational culture in Australian and Canadian organizations. <br><br>METHODS: Thematic analysis was conducted on data from semi-structured interviews with 16 employees, including injured workers, human resource managers and disability managers in two Australian and two Canadian large organizations. <br><br>RESULTS: Seven themes were identified: 1. Consistency between espoused beliefs and artifacts in organization; 2. Genuineness of interest in well-being of injured worker; 3. Level of ongoing support of worker following injury; 4. Communication with injured workers; 5. Level of support from supervisors and co-workers; 6. Promptness in claims processing and covering medical costs and; 7. Focus on wellness and injury prevention. It was found that organizational culture may impact the delivery and perceived value of employer-based disability management programs. <br><br>CONCLUSIONS: Given the potential relationship between organizational culture and disability management, employers should facilitate a positive workplace culture by ensuring consistency among underlying values, espoused values and actual treatment of employees, including injured workers.<p /> <p>Language: en</p>",
language="en",
issn="1051-9815",
doi="10.3233/WOR-172568",
url="http://dx.doi.org/10.3233/WOR-172568"
}