@article{ref1,
title="Crisis Negotiation: A Counter-Intuitive Method to Disrupt Terrorism",
journal="Studies in conflict and terrorism",
year="2004",
author="Voss, Christopher T.",
volume="27",
number="5",
pages="455-459",
abstract="The Crisis Negotiation Unit (CNU) method of negotiation as a response to international kidnapping disrupts criminal and terrorist operations alike. It combines crisis intervention, sound aggressive business negotiation, academic negotiation research, and hard-earned experience into an aggressive effort to exploit the kidnappers. The cornerstone of this is that negotiation is not concession. The CNU method reduces the risk of harm to the victims, increases the chances of their safe release, and enhances the likelihood of a successful apprehension of the kidnappers.<p />",
language="en",
issn="1057-610X",
doi="10.1080/10576100490483769",
url="http://dx.doi.org/10.1080/10576100490483769"
}