@article{ref1,
title="Moving from blame to quality: how to respond to failures in child protective services",
journal="Child abuse and neglect",
year="2006",
author="Lachman, P. and Bernard, C.",
volume="30",
number="9",
pages="963-968",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0145-2134",
doi="10.1016/j.chiabu.2006.07.002",
url="http://dx.doi.org/10.1016/j.chiabu.2006.07.002"
}