@article{ref1,
title="Linking workplace aggression to employee well-being and work: the moderating role of family-supportive supervisor behaviors (FSSB)",
journal="Journal of business and psychology",
year="2017",
author="Yragui, Nanette L. and Demsky, Caitlin A. and Hammer, Leslie B. and Van Dyck, Sarah and Neradilek, Moni B.",
volume="32",
number="2",
pages="179-196",
abstract="PURPOSE: The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes. <br><br>METHODOLOGY: Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses. <br><br>FINDINGS: Psychiatric care providers' perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions. IMPLICATIONS: Based on our findings, family-supportive supervision is a plausible boundary condition for the relationship between workplace aggression and well-being and work outcomes. This study suggests that, in addition to directly addressing aggression prevention and reduction, family-supportive supervision is a trainable resource that healthcare organizations should facilitate to improve employee work and well-being in settings with high workplace aggression. ORIGINALITY: This is the first study to examine the role of FSSB in influencing the relationship between two forms of workplace aggression: patient-initiated physical and coworker- initiated psychological aggression and employee outcomes.<p /> <p>Language: en</p>",
language="en",
issn="0889-3268",
doi="10.1007/s10869-016-9443-z",
url="http://dx.doi.org/10.1007/s10869-016-9443-z"
}