
@article{ref1,
title="Violence-prevention climate in the turnover intention of nurses experiencing workplace violence and work frustration",
journal="Journal of Nursing Management",
year="2018",
author="Chang, Yuan-Ping and Lee, De-Chih and Wang, Hsiu-Hung",
volume="26",
number="8",
pages="961-971",
abstract="AIMS: To determine the moderating effect of a violence-prevention climate and the mediating effect of work frustration on the relationship between workplace violence (WPV) and the turnover intention of nurses. <br><br>BACKGROUND: To maintain the stability and work quality of nurses, WPV should be studied to provide effective prevention measures. <br><br>METHODS: A cross-sectional study with a convenience sample was adopted. Participants were nurses from three hospitals in Taiwan. Of 1,531 questionnaires, 973 were valid for analysis (63.6%). <br><br>RESULTS: A total mediating effect of work frustration on nurses' own experiences of WPV increased turnover intention. Witnessing WPV toward coworkers caused a significant partial mediating effect on work frustration that further increased turnover intention. A violence-prevention climate had a significant moderating effect on the work frustration and turnover intention of nurses after they had witnessed violence against others. <br><br>CONCLUSION: Effective policies and an incentivized reporting system can foster a safe and friendly work environment not only for nurses who experience violence but also for those who witness violence. IMPLICATIONS FOR NURSING MANAGEMENT: Nursing managers and leaders must create a positive consultative pipeline to ensure a safe climate and environment for both the victims of WPV and the nurses who witness violence against others.<br><br>© 2018 John Wiley & Sons Ltd.<p /> <p>Language: en</p>",
language="en",
issn="0966-0429",
doi="10.1111/jonm.12621",
url="http://dx.doi.org/10.1111/jonm.12621"
}