@article{ref1,
title="The challenges of defining and measuring outcomes in nonprofit human service organizations",
journal="Human service organizations, management, leadership and governance",
year="2017",
author="Mensing, James F.",
volume="41",
number="3",
pages="207-212",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="2330-3131",
doi="10.1080/23303131.2017.1321286",
url="http://dx.doi.org/10.1080/23303131.2017.1321286"
}