@article{ref1,
title="Linguistic coordination as an unobtrusive, dynamic indicator of rapport, prosocial team processes, and performance in team communication",
journal="Proceedings of the Human Factors and Ergonomic Society annual meeting",
year="2017",
author="Carmody, Patrick C. and Mateo, Julio C. and Bowers, Drew and McCloskey, Mike J.",
volume="61",
number="1",
pages="140-144",
abstract="Language style matching (LSM; the extent to which individuals match others' function or &quot;filler&quot; words in communication) has been investigated as a potential predictor of rapport and team processes (e.g., trust). We examined the potential of LSM as an unobtrusive bottom-up indicator of rapport, trust, cohesion, and performance using a distributed, team problem-solving task. We found a dynamic relationship between LSM and performance. The relationship changes over time as team interaction progresses, but LSM also interacts with trust and rapport to affect performance. We introduce a model to explain the relationship between LSM, rapport, trust, and performance in this context.<p /><p>Language: en</p>",
language="en",
issn="2169-5067",
doi="10.1177/1541931213601518",
url="http://dx.doi.org/10.1177/1541931213601518"
}