@article{ref1,
title="Strategies for controlling violence against healthcare workers: application of fuzzy analytical hierarchy process and fuzzy additive ratio assessment",
journal="Journal of Nursing Management",
year="2020",
author="Rajabi, Fazel and Jahangiri, Mehdi and Bagherifard, Farnaz and Banaee, Sean and Fahadi, Payam",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="OBJECTIVE: The present study aimed to identify and prioritize control measures of violence against Healthcare Workers (HWs) using the Fuzzy Analytical Hierarchy Process (FAHP) and Fuzzy Additive Ratio Assessment (F-ARAS). <br><br>BACKGROUND: Occupational violence is a pervasive problem in healthcare centers. Reducing violence against staff is one of the challenges for healthcare managers. <br><br>METHOD: At the first stage, the most common criteria and control options for violence against HWs were identified and extracted using a review of previous studies. At the next stage, criteria for selection of control measures were prioritized using the FAHP. Finally, control measures of workplace violence were prioritized using the F-ARAS method. <br><br>RESULTS: Results of the FAHP indicated that safety and efficiency were the most important criteria. <br><br>RESULTS of the F-ARAS also revealed that &quot;increasing number of security personnel&quot; and &quot;training staff&quot; were the best recommendations for controlling violence against HWs. <br><br>CONCLUSION: Based on expert's opinions, administrative measures are the optimal ways to control violence at health centers; therefore, it is suggested that violence control programs should be more focused on administrative measures. IMPLICATIONS FOR NURSING MANAGEMENT: These results could assist nursing management to take best strategies for controlling occupational violence based on multi-criteria decision-making methods.<br><br>This article is protected by copyright. All rights reserved.<p /> <p>Language: en</p>",
language="en",
issn="0966-0429",
doi="10.1111/jonm.12989",
url="http://dx.doi.org/10.1111/jonm.12989"
}