
@article{ref1,
title="Checks and balances: a business-oriented lens on disaster management and warnings",
journal="Disasters",
year="2020",
author="Mehta, Amisha M. and Murray, Scott and Hammill, Cindy and Dootson, Paula and Langdon, Rebecca R.",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="Following disasters, small businesses are critical to community recovery. Yet,  factors that affect outcomes (e.g., planning, information needs, and response to  warnings) are understudied. To overcome the research record's focus on policy  favoured towards disaster mitigation rather than response, this article presents a  two-phased, mixed method approach. The first study comprised interviews with  businesses to elucidate disaster planning approaches, knowledge and information  needs, and current warning system adequacy. It revealed opportunities to build  knowledge and add business-specific content to agency-issued warnings. Through an  online survey, study two examined how disaster knowledge, planning and experience  related to existing bushfire warnings and those modified with business-relevant  content. <br><br>FINDINGS showed that planning related to experience and knowledge but not  to business-related protective action intentions. Modified messages were perceived  as more effective and resulted in greater action intentions for those with bushfire  experience. The article provides implications for small business-oriented disaster  risk communication. This article is protected by copyright. All rights reserved.<p /> <p>Language: en</p>",
language="en",
issn="0361-3666",
doi="10.1111/disa.12473",
url="http://dx.doi.org/10.1111/disa.12473"
}