@article{ref1,
title=""Road to empathy": a qualitative exploratory study of trainee experiences on a mobile health clinic",
journal="Journal of health care for the poor and underserved",
year="2020",
author="Oriol, Nancy E. and Williams, Mollie and Bennet, Jennifer and Eligene, Lunecee and Crosby, Anne D. and So, Marvin",
volume="31",
number="2",
pages="656-671",
abstract="INTRODUCTION: Mobile health clinics often deliver care in medically underserved communities and train student volunteers to support service delivery, but little is  known about how these clinics affect trainees. <br><br>METHODS: We conducted a qualitative  analysis of over 100 trainees' experiences volunteering with a mobile health clinic,  to explore the training experience's impact on personal and professional  development. <br><br>RESULTS: Volunteers' training experiences involved learning how to  deliver compassionate, non-judgmental health care. They developed competencies  necessary to deliver effective, understandable, and respectful care. Their  understanding of the health care system and patient-provider relationships deepened,  and they expressed stronger empathy for people different from themselves. Over time,  trainees progressed from initial apprehension towards confidence and competence,  mediated by practice and staff expertise. <br><br>DISCUSSION: Mobile clinics should support  trainees in understanding community-based services for clients, in addition to  cultivating patient-care skills.<p /> <p>Language: en</p>",
language="en",
issn="1049-2089",
doi="10.1353/hpu.2020.0052",
url="http://dx.doi.org/10.1353/hpu.2020.0052"
}