@article{ref1,
title="Rethinking "zero tolerance": a moderated mediation model of mental resilience and coping strategies in workplace violence and nurses' mental health",
journal="Journal of nursing scholarship",
year="2021",
author="Fan, Sisi and An, Wenhong and Zeng, Lihong and Liu, Jue and Tang, Siyuan and Chen, Jia and Huang, Hui",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="AIMS: This study aimed to investigate whether the impact of workplace violence (WPV) on nurses' mental health varies with mental resilience and coping strategies. <br><br>BACKGROUND: Workplace violence is a serious threat to nurses' mental health, and its impact on nurses' mental health is influenced by many factors. <br><br>METHOD: A cross-sectional study involving 349 participants was conducted over 12 months. The data were analyzed using SPSS 25.0 and SPSS PROCESS macro. <br><br>RESULTS: In total, 82.52% of nurses were exposed to WPV. WPV not only affects mental health directly but also indirectly through mental resilience. Coping strategies had a moderating effect among WPV, mental resilience and mental health. When nurses coped with psychological violence with intolerance, WPV had a stronger negative effect on their mental health. When nurses coped with psychological violence with tolerance but coped with physical violence with intolerance, mental resilience had a stronger positive effect on their mental health. <br><br>CONCLUSIONS: Good mental resilience and coping with psychological violence with tolerance while coping with physical violence with intolerance can help buffer WPV and promote mental health. CLINICAL RELEVANCE: Employers who have a &quot;zero tolerance&quot; policy regarding WPV need to re-examine how they currently operate.<p /> <p>Language: en</p>",
language="en",
issn="1527-6546",
doi="10.1111/jnu.12753",
url="http://dx.doi.org/10.1111/jnu.12753"
}