Mobility as a Service (MaaS) can be briefly described as an emerging concept that aims to fulfil individual’s mobility needs in a sustainable way by combining different transport services to seamless trips [1], offering an appealing alternative to owning and using a private car [2]. The core characteristics of MaaS include integration of multiple transport modes, various payment options, and use of various technologies enabling the use of single interface and platform, while catering for personalization and customization to offer user-centric mobility services [3]. The history of MaaS by name is not long, but MaaS can be seen as an evolutionary continuation of integrating mobility services [2], having its origins in Intelligent Transport Systems concepts [4]. In addition, these integration and customization efforts enabled by wider digitalization are related to many collaboration opportunities and challenges across diverse sets of actors in the mobility sector and beyond ...
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", language="en", issn="1867-0717", doi="10.1186/s12544-021-00496-0", url="http://dx.doi.org/10.1186/s12544-021-00496-0" }