@article{ref1,
title="Identifying routes and organizational practices for resilient performance: a study in the construction industry",
journal="Cognition, technology and work",
year="2022",
author="Saldanha, Maria Christine Werba and Araújo, Luana Leal Fernandes and Arcuri, Rodrigo and Vidal, Mario Cesar Rodriguez and de Carvalho, Paulo Victor Rodrigues and de Carvalho, Ricardo José Matos",
volume="24",
number="3",
pages="521-535",
abstract="Modern organizations live in a context of political, economic, technological, social and environmental changes for which they need to be prepared to adapt and continue operating successfully. In this sense, a more resilient performance becomes a fundamental factor for an organization's success. In this article, we present the ResiliFRAM method, a detailed description on how to use the Functional Resonance Analysis Method--FRAM to analyse resilient performance. The aim is to understand how the resilience abilities, monitoring, anticipating, responding and learning, are articulated producing a resilient performance. ResiliFRAM uses ergonomic analysis to understand Work-as-Done (WAD) and FRAM to identify routes for resilient performance. ResiliFRAM was applied in a case study in the construction industry of the building sector and the results indicated that it is possible to shed light on some organizational practices that afford a more resilient performance.<p /> <p>Language: en</p>",
language="en",
issn="1435-5558",
doi="10.1007/s10111-022-00703-5",
url="http://dx.doi.org/10.1007/s10111-022-00703-5"
}