
@article{ref1,
title="Insights on just culture from seafarers and shipping companies in Indonesia: an exploratory study",
journal="Work",
year="2023",
author="Putra, Ade Mardani and Arce, Maria Carrera and Baumler, Raphael",
volume="ePub",
number="ePub",
pages="ePub-ePub",
abstract="BACKGROUND: Just culture aspires to prompt organizational learning from enhanced feedback by frontline operators. Just culture requires mechanisms to eliminate fear and sanction but not accountability when reporting safety-related issues. Adopted in sectors such as aviation, just culture remains an underdeveloped field in the maritime sector. <br><br>OBJECTIVE: This study explores how some pre-requisites for a just culture (i.e., ease of reporting, motivation to report, and trust) are perceived and potentially implemented by seafarers' and shipping company safety representatives in Indonesia. <br><br>METHODS: Semi-structured interviews were used to collect qualitative data in an exploratory study involving eleven active seafarers and four safety managers from shipping companies in Indonesia. <br><br>RESULTS: The conditions for ease of reporting seem present, at least on paper. Shipping companies receive one to two near-miss reports per month. However, incidents seem to be underreported. It appears that companies are unsuccessful in establishing the motivation and trust necessary to enhance safety event reporting. <br><br>CONCLUSION: The study suggests that the concept of a just culture is not well understood among certain Indonesian shipping companies. The main barriers to implementing a just culture relate to hierarchical structures in the industry, frequent crew changes, blame culture, and lack of anonymous reporting for safety concerns.<p /> <p>Language: en</p>",
language="en",
issn="1051-9815",
doi="10.3233/WOR-220555",
url="http://dx.doi.org/10.3233/WOR-220555"
}